Our Story

“Improving the Lives We Touch”

Sunway Medical Centre Velocity is situated in the township of Sunway Velocity, Cheras, Kuala Lumpur. The hospital is strategically located within an integrated development comprising retail, healthcare, education, commercial, and residential facilities near Sunway Velocity Mall and Sunway Velocity Hotel. It is less than 4km away from Kuala Lumpur City Centre.

The hospital offers comprehensive tertiary healthcare services with 229 licensed beds, 86 consultant suites, and 6 operating theatres. Its range of medical services includes state-of-the-art facilities and advanced medical technologies for outpatient and inpatient specialty care, health and wellness programmes, and 24-hour emergency services.

Sunway Medical Centre Velocity provides specialised medical services through its Centres of Excellence, catering to the specific needs of its patients. These Centres of Excellence include the Children’s Health and Development Centre, Fertility Centre, Heart & Lung Centre, Neuroscience Centre, Orthopaedic Centre, Surgical Centre, and Women’s Health Centre. Each centre is equipped with advanced facilities and staffed by highly skilled professionals, ensuring patients receive the highest quality of care.

Sunway Medical Centre Velocity is an Award-Winning Hospital, recognised by Frost & Sullivan Best Practices Awards as the 2023 Emerging Company of the Year for its extensive facilities, outstanding services, and digitalisation approach in delivering exceptional patient care. The hospital is also proud to be the first in Malaysia to commit to the Race to Zero campaign, a global initiative led by the United Nations to achieve net-zero greenhouse gas emissions by 2050.

Additionally, the hospital was honoured by the GlobalHealth Asia Pacific Awards 2022 with three recognitions for its exceptional healthcare services: Best New Hospital in Asia Pacific, Obstetrics and Gynaecology Service Provider of the Year, and Wellness Service Provider of the Year.

To better serve the growing community, the expansion of the new tower, Tower A, is ongoing. This expansion will include additional beds, clinical facilities, and medical services, further positioning Sunway Medical Centre Velocity as the preferred medical destination for both local and international patients.

 

Message from the CEO

Susan Cheow - Chief Executive Officer | Sunway Medical Centre Velocity

Susan Cheow
Chief Executive Officer
Sunway Medical Centre Velocity

Welcome to Sunway Medical Centre Velocity (SMCV).

Since our establishment, SMCV has expanded its range of healthcare services, diversified our dedicated team, and earned numerous awards and accolades—all in pursuit of delivering exceptional, patient-centred care. At SMCV, we have invested in cutting-edge technologies and advanced medical facilities to cater to diverse healthcare needs. From preventive care to advanced treatments, we ensure our patients receive the highest quality and standards of care in an environment that prioritises safety and comfort.

As we look into the future, we remain focused on adapting and advancing to address the healthcare needs of our patients. With the ongoing expansion plans, we are committed to broadening the scope of our core specialty services at a larger capacity. This expansion, aligned with SMCV's commitment to Race to Zero, will set for the next growth of SMCV with sustainability and energy efficiency as its core, ensuring a greener future for our patients and community.

These advancements and commitment towards a sustainable future will not only enhance access to comprehensive high-quality care but also positively improve the lives we touch. Our compassionate doctors, nurses, and support services staff deliver care that is not only of the highest quality, but personalised to your unique healthcare needs. Their unwavering dedication instils confidence, ensuring you are always enveloped in capable and caring hands at SMCV.

Extending beyond the confines of our institution, we are dedicated to cultivating a healthier community. Through comprehensive health education and outreach initiatives, we empower individuals to prioritise preventive care and wellness. By fostering a proactive approach to health, we aspire to create a sustainable legacy of well-being for generations to come. Whether you are here to seek medical attention or knowledge, rest assured that our commitment to your health and well-being remains steadfast.

Thank you for choosing Sunway Medical Centre Velocity as your trusted healthcare partner. Together, let’s shape a brighter, healthier tomorrow.

Our Vision

To be the top multi-disciplinary hospital, major "spoke" for SMC and established as a regional-hub within KL region.

Our Vision

Our Vision

Our Mission

"Service with a SMILE"

S - Satisfactory return to stakeholders
M - Modern, comprehensive and safe facility and environment
I - Inspired, engaged and driven teams
L - Leading-edge clinical practices and technologies
E - Exceed customers’ expectations

Our Values

Compassion - We are always sensitive to our patients’ needs
Humility - We believe in being humble, polite and respectful
Excellence - We strive for excellence and take pride in all that we do
Respect - We respect every individual and are always professional in our conduct and behaviour
Integrity - We believe in doing the right thing at all times