Career

As Executive Environment safety & Health required to manage all administrative to ensure the smooth-running of the Environment, Safety & Health (ESH) department.

Job Scope & Key Responsibility  

• Assist the ESH HOD in compiling monthly report, accident statistic, walk about report, training, room booking for training and meeting
• Assist the ESH HOD ad-hoc assignments/projects.
• All administrative tasks monitor in relation to ESH

Manage and administrative effectively ESH department

• Manage all administrative effectively for ESH department so as to ensure the smooth-running of the department
• Compile budgets – Opex, Capex, Manpower and Trainings.
• Consolidate and assist to monitor coverage of leave for staff and keep track of department coverage when HODs are away.

Assist ESH HOD

• Assist to follow-up timely submission and compilation of various reports from Departments and to distribute to the relevant personnel.
• Assist the HOD of ESH to activate hospital wide access card and captured repairing cost, dealing with contractor for repair CCTV system, as well as ad-hoc assignments.
• Assist the HOD of ESH in compiling monthly report, accident statistic, walk about report, training, room booking for training and meeting
• To be Secretariat for Sustainability Committee.
• To be Secretariat for Energy Committee.
• Assist in daily Mailroom Operation.
• Develop monthly ESH Information blast to create a safety culture within hospital and outsource staff (Knowledge on Canva or other application for design will be added advantage).

Training and Meeting

• Coordinate ESH schedules, arrangement of meeting as well as taking, compiling and distributing minutes.
• Compiling and update training record, prepare monthly, quality improvement plan report, accident statistic
• Conducting training related to Environment, Safety & Health.

Stationaries preparations and follow-ups

• Formulate and maintain a well-organized paper and electronic filing system to support all activities of ESH and the department.
• Drafting and maintain confidentiality of memos/letters.
• Complete processing of documents/procedures in compliance with set Standard Operating Procedure
• Drafting and maintain confidentiality of memos/letters.
• Complete processing of documents/procedures in compliance with set Standard Operating Procedure

Qualification & requirement:

• Diploma in any disciplines or higher.
• Certificate in Occupational safety and Health by registered training provider approved by DOSH.
• Certificate in Environment Management is preferable.
• 2 years working experience in administration
• Demonstrates concern for order, accuracy and teamwork.
• Computer literate, Microsoft, excel and power points
• Able to read, speak conversational English and Bahasa Malaysia.
• Must be willing and available to work on flexible hours

We are seeking a passionate and dedicated Clinical Instructor to join our team. As Clinical Instructor to coach, educate and supervise nursing staff to ensure the practice of nursing and health related subjects is in accordance to set policies and standards of the organization.

Job description:

To monitors performance of nursing staff to ensure competencies and nursing practices is in accordance with established policies and standards. It is achieved by:

• Close and constant supervision of nursing staff.
• Develop, implement and monitor process improvement initiatives to continuously enhance the level of nursing staff’s competency and efficiency.
• Anticipating potential risk and execute appropriate action to ensure safe environment i.e. practice and adhere to infection control guidelines and policy.
• Demonstrating operational knowledge of nursing procedure applicable to area of assignment.
• Assuming leadership role for others to prepare and assist them with their responsibilities in the unit.
• Work as part of a health care team to assess patient needs, plan and modify care and implement interventions.
• Maintaining sterility of equipment and supplies, use of disinfectant as per infection control guidelines.
• Demonstrate positive attitude towards responsibilities, work place and colleagues by adhering to company rules and policy i.e. punctual to work.
• Ensure effective coordination with other department for timely delivery of patients’ treatment and investigation.
• Perform other appropriate tasks assigned within the realm of staff knowledge, skills and ability and answer patients' calls and determine how to assist them.

Assist in assessing learning needs of nurses in accordance with prescribed guidelines by Malaysia Nursing Board / Ministry of Health and accreditation standards. It is achieved by:

• Strictly adhere to MNB policies and procedures to ensure the nurses’ competencies
• Ensure sufficient CPD points for nurses through regular in-service programs
• Assists in conducting nursing audits to ascertain training needs for nurses
• Conducts regular bedside clinical teaching for nursing staff
• Exceeding set standards and quality in nursing care rendered.
• Assist in ensuring completion of competency records within stipulated time frames
• Assist in teaching BLS, NRP, PALS, ACLS as per latest AHA guidelines
• Conduct regular emergency response drills in designated supervise areas

Qualifications & Requirement

• Diploma or Degree in Nursing.
• Relevant post basic certificate/advance diploma for specialized nursing areas.
• Valid Annual Practicing Certificate.
• Registered with Malaysian Nursing Board.
• Minimum 5 years and above of clinical/ nursing experience in related fields.
• Supervisory experience is an added advantage.
• Previous track record demonstrating compliance and high concern for quality to safeguard the standards of nursing practice.
• Teaching methodology/clinical teaching/preceptorship in related fields.
• Strong analytical and problem-solving skills.

As Clinical Resource Nurse (CRN) to coach, educate and supervise nursing staff to ensure the practice of nursing and health related subjects is in accordance to set policies and standards of the organization. To propose and implement positive changes to enhance standard of Nursing care.

Job Scope: 

1. Monitors performance of nursing staff to ensure competencies and nursing practices is in accordance with established policies and standards. 

• Close and constant supervision of nursing staff
• Develop, implement and monitor process improvement initiatives to continuously enhance the level of nursing staff’s competency and efficiency.
• Anticipating potential risk and execute appropriate action to ensure safe environment i.e. practice and adhere to infection control guidelines and policy.
• Demonstrating operational knowledge of nursing procedure applicable to area of assignment.
• Assuming leadership role for others to prepare and assist them with their responsibilities in the unit.
• Work as part of a health care team to assess patient needs, plan and modify care and implement interventions.
• Maintaining sterility of equipment and supplies, use of disinfectant as per infection control guidelines.
• Demonstrate positive attitude towards responsibilities, work place and colleagues by adhering to company rules and policy i.e. punctual to work.
• Ensure effective coordination with other department for timely delivery of patients’ treatment and investigation.
• Perform other appropriate tasks assigned within the realm of staff knowledge, skills and ability and answer patients' calls and determine how to assist them

2. Motivating and coaching nurses to attain high skills level to meet daily requirements. It is achieved by:

• Facilitate continuous development and upgrading of skills.
• Assist to ensure staffs are competent by completing a competency/orientation checklist.
• Developed and promotes effective communications with team members.
• Assist in auditing to monitor effectiveness of service delivery.
• Assist in Constant monitoring of staff performance and provide appropriate recognition.
• Organizing discussions and counselling session as required.
• Support and facilitate Nursing professional training.

Requirement :

1. Post Basic Midwifery or Post Basic in Intensive Care Nursing 
2. Minimum 5 years and above in clinical and experienced in OG teaching feild or ICU teaching feild
3. Minimum Diploma in Nursing & registered with Malaysian Nursing Board.
4. Valid Annual Practicing Certificate.
5. Supervisory experience is an added advantage.
6. Teaching methodology / clinical teaching/ preceptorship in related fields.
7. Strong analytical and problem solving skills.

We are looking for a Biomedical Engineer to join our team in supporting the hospital's operations through effective management of all medical devices. 

Key Responsibilities:

• Manage the full life cycle of medical devices, from acquisition to maintenance and disposal.
• Implement and monitor preventive maintenance programs and oversee breakdown recovery, carried out by in-house teams or external service providers.
• Coordinate with vendors and contractors for the servicing and support of all hospital medical equipment.
• Ensure proper record-keeping and safekeeping of tools, test equipment, and documentation related to the medical device life cycle and departmental operations.
• Adherence and compliance to all statutory requirements including Medical Devices Act, OSH Act, Infection Control and Cooperate Policies.
• Ensure all biomedical equipment are working properly.
• Ensure all complaints and breakdowns are attended to on time.
• Ensure safety of all staff and visitors/customers while performing repairing or inspection works.
• Ensure cooperation among staff and others department.

Requirements:

• Degree in Biomedical Engineering. 
• Register with Board of Engineers Malaysia (BEM)
• Register with Malaysia Board of Technologists (MBOT)
• Fresh graduates. 1 to 3 years of experience in biomedical engineering or related industry will be an added advantage.
• Proficient knowledge in Medical Technologies, Biomedical Engineering Simulators and Analysers. Satisfactory analytical thinking and effective communications skills.
• Computer literate.

We are seeking compassionate, detail-oriented Patient Care Assistants to join our team and help us enhance our patient care services.  

Fresh graduates, SPM leavers and experienced talents are welcome to apply!

Tasks & responsibilities

• Respond to patient needs or queries promptly and follow up appropriately.
• Assisting in activities daily living of patient e.g. feeding (except tube feeding) & assist in feeding medicine; turning, back care, making beds, ambulation; getting in and out of bed, help in bathing, showering and personal hygiene; help in toileting; help in dressing and undressing clothes; and provision of emotional support.
• Adhering to all Standard Operating Procedures (SOP), Work Instruction and policies for all procedures carried out in all areas assigned. 
• Notifying or reporting to superior if unsure of any patient care.

Qualifications & experience

• Minimum SPM Certificate
• Acceptable for other non-related Diploma Certificate  
• No experience necessary as required to undergo on-the-job training
• Performing range of patient care according to prescribed methods, techniques and standards

Key Responsibilities

A. Clinical Functions

• Conduct psychological evaluations for both adult and pediatric patients to assess emotional well-being, cognitive functioning, and behavioral patterns.
• Administer standardized psychological tests, interviews, and observation techniques to diagnose mental health disorders such as anxiety, depression, trauma, and developmental conditions.
• Interpret assessment results and provide evidence-based reports to assist in treatment planning and care coordination.
• Deliver individual and group therapy sessions using modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Play Therapy, and family therapy.
• Address a range of psychological concerns, including mood disorders, trauma, relationship challenges, and behavioral difficulties.
• Provide specialized care for children with developmental, emotional, and behavioral conditions such as ADHD, autism spectrum disorders, and learning difficulties.
• Work closely with parents, caregivers, and educators to support children's emotional and social development.
• Offer psychoeducation to families to enhance understanding and management of psychological conditions.
• Respond to mental health crises, providing immediate intervention for acute cases, including trauma, self-harm, and suicidal ideation.
• Conduct psychological assessments and provide therapeutic interventions for individuals and couples facing fertility challenges, including infertility, pregnancy loss, and assisted reproductive technologies (ART).
• Offer counseling and education to individuals or couples undergoing fertility treatments such as IVF, IUI, and egg/sperm donation.
• Collaborate with healthcare providers, educators, social workers, and community resources to ensure integrated patient care.

B. Administrative Functions

• Maintain accurate and up-to-date patient records, including assessments, treatment plans, and progress notes, in compliance with legal and ethical standards.
• Ensure patient confidentiality and data security in adherence to the Personal Data Protection Act (PDPA) in Malaysia.
• Coordinate with multidisciplinary teams, including doctors, allied health professionals, and counselors, to ensure holistic patient care.
• Assist in the analysis and procurement of clinical equipment by gathering specifications and evaluating different brands to support decision-making.

Qualification & Requirements

• Bachelor’s in Clinical Psychology or Master's in Clinical Psychology from accredited university.
• Registered with The Malaysian Psychological Association (PSIMA) and Allied Health Professions Act 2016 (Act 774).
• Strong clinical experience in psychological assessments and interventions.
• Experience in hospital or clinical settings is an advantage.
• Excellent communication and interpersonal skills to work effectively with patients, families, and healthcare teams.
• Computer literate, with skills in applying software-based programmes for assessment and treatment of communication disorders.
• Good oral communication and writing skills in at least English and Bahasa Melayu.

Key Responsibilities:

• Assess, diagnose, and treat individuals with speech, language, voice, fluency, and swallowing disorders.
• Develop and implement individualized treatment plans tailored to each patient's needs.
• Conduct therapy sessions for patients of all ages, from children with speech delays to adults recovering from stroke or other conditions.
• Educate patients, caregivers, and family members on treatment plans and exercises.
• Collaborate with a multidisciplinary team, including doctors, occupational therapists, physiotherapists, and other healthcare professionals.
• Maintain accurate patient records and progress reports.
• Stay updated with the latest advancements in speech-language therapy through continuous learning and training.

Qualification & Requirements:

• Bachelor’s or Master’s Degree in Speech-Language Pathology or a related field.
• Registered with the Malaysian Association of Speech-Language & Hearing (MASH).
• Strong communication and interpersonal skills to connect with patients and their families.
• Experience working with diverse patient groups, including pediatric, adult, and geriatric patients, is an added advantage.
• Passionate about improving the quality of life for individuals with communication challenges.

We are hiring medical surgical nurses in our Medical Surgical Department! As a Staff Nurse, you will play a vital role in providing exceptional nursing care to our patients and their families. This position is based in Kuala Lumpur.

What you'll be doing

• Performing and carried out high quality of nursing care services as per standard operating procedure and policies. 

• Demonstrating operational knowledge of nursing procedure applicable to area of assignment. 

• Monitoring, recording and reporting changes in patient conditions and reaction or significant incidents. 

• Ensuring completion of all competencies and orientation checklist within stipulated time frame.

• Maintaining accurate, complete healthcare records and reports. 

What we're looking for

• Diploma/Degree in Nursing or an equivalent qualification

• 2 years of experience in related fields.  

• Current registration and valid practicing certificate with the Malaysian Nursing Board

• Possess good clinical skills and knowledge including proficiency in administering medications, providing wound care, and interpreting patient monitoring data

• Able to commit to 3 shifts (a.m. / p.m. / midnight shifts, rotational)

• Patience, emotional stability & empathy

• Effective with verbal and written communication

• Ability to work well under pressure and as part of a team

Assist in driving the Hospital wide quality improvement, patient safety and risk management program to ensure compliance to regulations, continuing accreditation, improvement in processes, improved patient care outcomes and reduction of risk.

Management of department to ensure efficient and effective daily administrative and operational activities.

A)        Quality Management & Accreditation

• Assist in the coordination of Internal Quality Audits (IQA) activities, and ensure all internal audits are carried out in timely manner.
• Assist in ensuring documentation related to accreditation activities are in proper order.
• Assist to coordinate and manage data collection (on data entries) of Hospital clinical / quality indicators, and conduct basic required analysis on available data.

B)        Document Control

• Assist to coordinate the review and approval of Hospital Policies and Procedures (HOPs, SOPs and WIs) as per schedule to ensure they are updated and compliant to relevant statutory requirements.
• Assist to liaise with stakeholders to ensure that the Hospital Policies and Procedures (HOPs, SOPs and WIs) are reviewed and updated.
• Assist to ensure that request for creation and revision of forms are done accordingly, with assignment of orderly form-controlled number.
• Assist to manage document control for both Medical Affairs & Quality Resources (including maintenance of policy and forms dashboard/masterlist) and ensure accessibility to all staff.

C)        Regulatory / Licensing

• Assist to collate required documentation for application and renewal of Hospital License, to add and to expand Hospital facilities and services.
• Assist to ensure careful, accurate and orderly records of all licensing application from initiation to completion.

D)        Other administrative duties

• To assist in the management of stationary requisition as and when required.
• Perform any other duties, responsibilities, and assignments which may be delegated to from time to time, in an efficient and responsible manner.

About the role

Sunway Medical Centre Velocity is hiring compassionate Staff Nurses for our Nursery team. Join us in providing quality care to newborns and their families. Full-time position in Kuala Lumpur.

What you'll be doing

• Care for sick neonates whose required closed observation care. 
• Recognize the warning signs of abnormality in the neonates and able to perform neonatal resuscitation. 
• Assuming leadership role for others to prepare and assist them with their responsibilites in the unit. 
• Ensure effective coordination with other department for timely delivery of patients' treatment and investigation. 
• Ensuring completion of all competencies and orientation checklist within stipulated time frame. 
• Guide or teach parents or carers regarding baby care. 
• Establish protocols in handling emergency situations. 
• Responsible to be involved in and contribute to all quality improvement activities of the department and the hospital.

What we're looking for

• A Diploma/Degree in Nursing or an equivalent qualification
• Post Basic certificate in Neonatal Nursing
• Three (3 years) and above of clinical/nursing experience in related fields. 
• Current registration and valid practising certificate with the Malaysian Nursing Board
• Supervisory experience is an added advantage
• Neonates ventilator care
• Good interpersonal & communication skills.
• A compassionate and patient-centred approach to nursing care
• Ability to work well under pressure and as part of a team

Key Responsibilities:

• Perform thorough assessments of communication disorders in children and adults, adhering to clinical and ethical standards.
• Develop and implement individualized treatment plans for patients, aiming for the best possible therapeutic outcomes.
• Collaborate with multidisciplinary teams, including medical practitioners and other healthcare professionals, to discuss patient management and progress.
• Maintain accurate and up-to-date clinical documentation of all services provided.
• Develop, prioritize, and manage patient treatment schedules, ensuring timely and effective interventions.
• Adapt treatment plans based on patient needs and progress.

Requirements:

• Degree or Master in Speech Language Pathology
• Previous experience working with both children and adults with communication disorders is preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to work both independently and as part of a multidisciplinary team.

About the role
Sunway Medical Centre Velocity' is seeking passionate and experienced Senior Staff Nurses to join our Paediatrics team. As a Senior Staff Nurse (Paediatrics), you will play a vital role in providing exceptional nursing care to our young patients and their families. This is a full-time position based in our medical facility in Kuala Lumpur.

What you'll be doing

• Performing and carried out paediatric nurse care services as per standard operating procedure and policies. 
• Demonstrating operationa knowledge of nursing procedure applicable to area of assignment. 
• Assuming leadership role for unit personnel to prepare and assist them with their responsibilities in the unit. 
• Assume responsibilty in assisting the Nurse Manager to ensure smooth running of the unit.
• Assist Nurse Manager in monitoring and evaluating staff's competency performances.
• Establish protocols in handling emergency situations
• Anticipating potential risk and execute appropriate action to ensure safe environment
• Coach and guide newly join staffs or student nurses to give individualized nursing care. 

What we're looking for

• A Diploma/Degree in Nursing or an equivalent qualification
• Advance Diploma/Post Basic Pediatric.
• Three (3 years) and above of clinical/nursing experience in related fields. 
• Current registration and valid practising certificate with the Malaysian Nursing Board
• Strong clinical skills, including proficiency in administering medications, providing wound care, and interpreting patient monitoring data
• Excellent communication and interpersonal skills, with the ability to effectively liaise with patients, families, and the multidisciplinary team
• A compassionate and patient-centred approach to nursing care
• Ability to work well under pressure and as part of a team

Key Responsibilities

• Administrative Management: Oversee daily administrative and operational activities for department efficiency.
• Medical Affairs Support: Assist in the recruitment, onboarding, credentialing, and privileging of medical practitioners. Maintain contractual agreements and coordinate on-call rosters.
• Clinical Risk Management: Help develop and implement hospital risk management frameworks, investigate incidents, and support quality improvement initiatives to enhance patient safety.
• Regulatory Compliance & Liaison with Authorities: Ensure compliance with all relevant healthcare regulations, including the Private Healthcare Facilities and Services Act (PHFSA) 1998, MMC Guidelines, and Personal Data Protection Act. Assist in licensing processes, coordinate with medical agencies and authorities for hospital facility expansions, and ensure mandatory reporting is conducted efficiently.
• Secretariat Duties:
  • Arrange, coordinate, and document meetings for the Medical Advisory Committee (MAC), MAC Subcommittees, and Hospital Committees.
  • Prepare agendas, compile meeting materials, and ensure timely distribution to relevant stakeholders.
  • Accurately record minutes of meetings, capturing key discussions, decisions, and action points.
  • Follow up on action items to ensure implementation and compliance with hospital governance policies.
  • Maintain well-organized and secure records of all committee documentation, reports, and meeting proceedings.
  • Liaise with the Person in Charge (PIC) and MAC Chairman to ensure clinical governance policies and best practices are upheld.
• General Administration: Liaise with key personnel to uphold clinical governance policies and manage office requisitions.

Qualifications & Experience

• Candidate with Degree in Medicine (MBBS) is preferred. 
• Minimum 3 – 4 years healthcare industry experience.
• Proficient in the use of Microsoft Office Software
• A strong administrative background, preferably in healthcare.
• Excellent coordination, organizational, and problem-solving skills.
• Familiarity with hospital regulations and medical practitioner documentation is a must.
• Experience in liaising with medical agencies, regulatory bodies, and healthcare authorities.
• Strong communication skills and attention to detail, particularly in secretarial and governance-related responsibilities.
• Ability to work with multiple stakeholders and ensure compliance with best practices.

We are seeking a highly organized and proactive Logistics & Warehousing Assistant to join our team and help streamline our operations. 

QUALIFICATIONS:

· Minimum SPM holder

· Good interpersonal and communication skills

· Able to work during Public Holiday and shift basis

· Relevant experience will be added advantage

JOB DESCRIPTIONS:

• Deliver special items to the correct departments within the same day.
• Inform your supervisor if there are not enough stocks to fulfill a request.
• Follow up to supply any pending requests as soon as possible.
• Check stock expiry dates every two months and report any expired items.
• Tell your supervisor if items are out of stock or damaged.
• Follow all rules and procedures for operating the storage facility, according to company policies and legal standards.
• Refill stocks in the Main Store when needed, based on monitoring reports.
• Submit a purchase request form to the storekeeper if reordering is necessary.
• Join activities or training sessions assigned by your supervisor to improve your skills and knowledge.

Job responsibilities

• To assist patient in and out of car and carry patient luggage
• To provide wheelchair service to disabled patients
• To handle patient's folder with confidentiality
• Maintain patient confidentiality
• Planning and managing department to fulfill and exceed customer satisfaction

Qualifications:

• Excellent communication and organizational skills.
• Strong customer service orientation and have excellent hospital skills. 
• Ability to remain calm and composed in fast-paced environments.
• Knowledge of hospital layout and services preferred.
• Previous experience of working under Concierge or similar role in other industry.

Job description

• Performing and carried out nurse care services as per standard operating procedures and policies.
• Anticipating potential risk and execute appropriate action to ensure safe environment.           
• Recording patient vital signs and medical information
• Monitoring, reporting and recording symptoms or changes in patient conditions.
• Maintaining accurate, complete healthcare records and reports.
• Ensuring completion of all competencies and orientation checklist within stipulated time frame.
• Addressing customer’s complaints promptly

Qualification

• Diploma/Degree in Nursing
• Valid Annual Practicing Certificate
• Registered with Malaysian Nursing Board
• 6-8 years of clinical/ nursing experience in related fields
• Post basic certification / Degree certification is an added advantage.

To support the BDCC department by assisting with various Business Development Corporate Communication (BDCC) functions, including all BAU activities on top of planned campaigns, include event and on-ground event management / coordination. 

Job Descriptions: 

A. Business Development 

1. Conduct market research to identify targeted demographics, consumer preferences and industry trends. 
2. Analyze research findings and contribute to strategic decision-making
3. Stay updated on industry news, trends and competitive activities
4. Participate and assist in hospital familiarity tours for agents and visitors 
5. Engage with hospital staff and stakeholders to understand their requirements and challenges 

B. Campaign Management and Execution 

1. Assist in the planning, execution and tracking of BDCC campaigns across various channels, including digital, print and events 
2. Work closely with the BDCC team to develop creative campaign concepts and messaging 
3. Monitor campaign performance metrics and provide insights for optimisation 

C. Digital Marketing (Social Media and Website) 

1. Support in managing social media platforms, including content creation, analytics, scheduling and community engagement 
2. Assist in developing social media campaigns to increase brand awareness and engagement 
3. Assist in updating website, content, including new packages and consultant profiles
4. Work closely with the web development team to ensure website functionality and user experience optimization 

Job responsibilities

• Handle all hospital in-coming calls in a courteous, and friendly manner
• Respond to patient inquires promptly and accurately
• Directing incoming calls to appropriate departments, services and personnel
• Resolving complaints in a professional manner
• Assisting patients with scheduling appointments
• Providing exceptional customer service when interacting with callers

Qualifications:

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to remain calm and composed in fast-paced environments.
• Knowledge of hospital layout and services preferred.
• Previous experience in customer service or hospitality roles is a plus.
• Fluency in multiple languages is advantageous.

Job Responsibilities

• To carry a clinical caseload involving assessment and treatment.
• To ensure the keeping of up to date accurate problem orientated medical records to comply with legal and clinical requirements.
• To make known to the seniors, any deficiency in working conditions, equipment and procedures that may constitute a hazard to patients or staff and to ensure adequate precautions are instituted.
• To make independent clinical decisions and to evaluate examination outcomes with support from senior staff.
• To attend and participate in relevant multidisciplinary team (MDT) meetings and case conferences.
• To communicate relevant clinical information to all members of the MDT within health and social services

Qualification & Requirements

• Must have Degree in Occupational Therapy.
• Registered with Malaysian Occupational Therapy Association
• Registered with Malaysian Allied Health Professionals Board
• General knowledge of Occupational management of various condition, eg Adult and Pediatric Neurology, Developmental pediatric, Psychology, General Medicine (Geriatric, Cardiac Rehab), Pressure garment and splintings
• Patient orientated
• Good team work
• Effective with verbal and written communications
• Patience, emotional stability and empathy

Key Responsibilities

• Providing professional and compassionate nursing care to patients undergoing various radiological examinations and procedures
• Assisting radiologists and radiographers in the preparation and administration of contrast media and other necessary medications
• Monitoring patient vital signs and responding promptly to any changes in a patient's condition
• Maintaining accurate and detailed patient records, ensuring compliance with hospital policies and procedures
• Effectively communicating with patients, their families, and members of the multidisciplinary healthcare team
• Actively participating in the ongoing development and improvement of radiology nursing practices
• Maintaining a safe, clean, and well-organised working environment

Qualification & Experience

• A registered nurse with a valid Practicing Certificate from the Malaysian Nursing Board
• Minimum 2 years of experience, preferably in a radiology or acute care setting
• Excellent clinical skills and knowledge of radiological nursing principles and procedures
• Proficient in patient assessment, medication administration, and emergency management
• Strong communication and interpersonal skills, with the ability to work collaboratively in a multidisciplinary team
• Proactive, adaptable, and committed to providing high-quality, patient-centred care
• Keen interest in continuous professional development and the latest advancements in radiology nursing

We are seeking a passionate Audiologist to provide accurate audiology assessments and ensure seamless service delivery. You will contribute to uninterrupted clinic operations, customer satisfaction, and the department’s revenue growth.

Key Responsibilities

• Conduct accurate audiology assessments and provide appropriate management to meet customers' needs.
• Maintain daily operations and contribute to resource planning and service efficiency.
• Monitor hearing aid orders, inventory, and repairs to ensure timely delivery of services.
• Participate in professional development to provide top-quality care.
• Engage in public education and healthcare promotion to raise awareness of communication disorders.
• Assist with service development, marketing, and procurement analysis for audiology equipment.

Requirements

• Education: Bachelor’s Degree in Audiology (Honours) from an accredited university.
• Certification: Registered with the Malaysia National Society of Audiology or the Malaysian Association of Speech Language and Hearing.
• Experience: Fresh graduates are welcome to apply.
• Skills:
  • Technical: Proficiency in software-based assessment and treatment tools.
  • Interpersonal: Strong communication, decision-making, and teamwork abilities.
  • Self-motivated with a commitment to professional development.
• Knowledge: Awareness of the latest developments in audiology.

Key Responsibilities

• Assist patients with registration, billing and payment for outpatients from clinics.
• Register, perform cashiering, review and finalize outpatient bills, ensure all charges are captured accordingly.
• Address patient queries related to billing, payments processes and other related matters.
• Collaborate with the finance and administrative teams to resolve billing discrepancies.
• Provision of excellence customer services relating to Business Office Outpatient Registration and Payment Counters in order to ensure smooth and efficient flow for outpatients.

Requirements

• Minimum SPM/Diploma in Business Administration, Finance, Accounting or a related field.
• Prior experience in billing, cashiering, or administrative roles is an advantage.
• Strong attention to detail and organizational skills.
• Excellent communication skills in Bahasa Malaysia and English.
• Proficient in using Microsoft Office applications.
• Customer-focused with a positive attitude.

We are seeking compassionate, detail-oriented Clinic Assistants to join our team and help us enhance our patient care services. Come join us as Sunwayians and join us in creating differences. 

Fresh graduates, SPM leavers and experienced talents are welcome to apply!

Tasks & responsibilities

• Handling, tracing and tracking medical records of patient in clinic to/from the Medical Record Department/counter prior/after the clinic session
• Maintain confidentiality and safety of all patients’ records
• Take and record height and weight, temperature/ blood pressure or urine dipsticks of patients in the Outpatient notes.
• Coordinate patient to other departments for diagnostic tests, lab investigations or admission if necessary.
• Chaperon doctor on clinical treatments or procedure.
• Ensure appropriate forms such as lab forms, charge forms etc are filled up as ordered by Doctor and checked correct patient identifications as per hospital policy.

Qualifications & experience

• SPM graduate
• Has experience in similar or other administrative or hospitality type of jobs.
• 5.5 days work and follow clinic operation hours
• Interact respectfully with patients, including those with impaired cognition.
• Good verbal and written English language and Bahasa Malaysia, sufficient to perform required tasks. Multi-lingual will be an advantage.

We are seeking a friendly, attentive F&B Server to join our team and provide excellent service to our hospital patients and staff.

Job description

• To handle basic customer feedback and performing service recovery
• To do serving for all in-patient meal efficiently and effectively daily
• To report to F&B Manager and senior server on daily operational issues such patient complaint or ward issues with sisters.
• To closely monitor on all safety and hygiene standard during operational period

Qualifications

• Minimum SPM
• Food handling certificate
• Fresh graduates with passion and interest are encourage to learn
• Minimum of 1 year related working experience in F&B or healthcare field will be an advantage

Job description

About the role

Sunway Medical Centre Velocity' is seeking passionate and experienced Staff Nurses to join our Paediatrics team. As a Staff Nurse (Paediatrics), you will play a vital role in providing exceptional nursing care to our young patients and their families. This is a full-time position based in our medical facility in Kuala Lumpur.

What you'll be doing

• Administering medications and treatments to Paediatric patients according to physician orders and hospital policies
• Monitoring patients' conditions and vital signs, and reporting any changes to the medical team
• Collaborating with the multidisciplinary team to develop and implement individualised care plans for each patient
• Providing emotional support and education to patients and their families
• Maintaining accurate and comprehensive patient records
• Adhering to all hospital safety protocols and infection control procedures
• Participating in continuous professional development to enhance your nursing skills and knowledge

What we're looking for

• A Diploma in Nursing or an equivalent qualification
• Current registration and valid practising certificate with the Malaysian Nursing Board
• At least 2 years of recent experience working as a Registered Nurse in a Paediatric settings. 
• Strong clinical skills, including proficiency in administering medications, providing wound care, and interpreting patient monitoring data
• Excellent communication and interpersonal skills, with the ability to effectively liaise with patients, families, and the multidisciplinary team
• A compassionate and patient-centred approach to nursing care
• Ability to work well under pressure and as part of a team

What we offer

At Sunway Medical Centre Velocity', we are committed to providing our employees with a supportive and rewarding work environment. We offer a competitive salary, opportunities for career advancement, and a range of benefits, including:

- Medical and dental insurance coverage
- Ongoing professional development and training opportunities
- Discounts on medical services and products at our facilities

Join our team as a Pharmacy Store Assistant, where your meticulous attention to detail and commitment to excellence will help us provide top-notch pharmaceutical services to hospital departments and off-site operations.

Job Description

Stock Management:

• Fulfill and document pharmaceutical requisitions accurately and promptly.
• Verify received stocks against Purchase Orders for correctness and condition.
• Conduct regular checks for expired products and update inventory systems.
• Maintain store cleanliness and organize shelves correctly.
• Quarantine defective stocks and manage returns to vendors.

Compliance and Safety:

• Follow operational policies and procedures for storage and services.
• Ensure facility temperature and humidity are within acceptable ranges.
• Adhere to security protocols to prevent theft and pilferage.
• Follow safety guidelines to protect against occupational hazards.

Qualification & requirements

• Minimum SPM qualification with good command of written and spoken English.
• Warehousing experience preferably in a Hospital or Medical/Healthcare industry.
• Have high level of concern.
• Must be physically able to lift heavy items above & below shoulder height and perform continuous standing, walking, reaching and bending activities.

Qualifications & Experience

• Recognized Degree in Pharmacy by the Malaysian Pharmacy Board.
• Candidate with clinical pharmacy experience is preferred
• Current registration as a practicing pharmacist with the Malaysian Pharmacy Board

Job Descriptions

• Provide a quality service in line with the direction and vision of the Hospital
• Ensure clinical appropriateness of prescriptions and are accurately dispensed to the correct patient every time
• Ensure medications are stored and dispensed appropriately to maintain the efficacy and quality
• Ensure monitoring is conducted as per schedule
• Ensure profitability in service areas
• Ensure work practices are within the requirements of the law and hospital policies/standard operating procedures (SOP) e.g. Poison Act, Dangerous Drugs Act, Poison (Psychotropic Substances) Regulations and accreditation standards
• Ensure that standards & customers’ expectations are met
• Ensure efficiency in provision of ward supply
• Ensure quality and sterility of medication
• Ensure the provision of an efficient and safe medication practices
• Ensure continuous improvement in various pharmacy services
• Supervision of work performed by staffs in the service area is in accordance to required standards of performance
• Facilitate the management of pharmacy inventory and formulary
• Provide general administrative support within Pharmacy Department

ob description

• Performing and carried out nurse care services as per standard operating procedures and policies. 
• Anticipating potential risk and execute appropriate action to ensure safe environment. 
• Demonstrating operational knowledge of nursing procedure applicable to area of assignment especially on women heath, Obstetrics and Gynecology field. 
• Ensuring completion of all competencies and orientation checklist within stipulated time frame.
• Addressing customer’s complaints promptly. Escalate as required.

Qualification

• Diploma/Degree in Nursing
• Valid Annual Practicing Certificate
• Registered with Malaysian Nursing Board
• 1-3 years of clinical/nursing experience in related fields
• Minimum Two (2) years experience in nursing 
• Post basic certification/Degree certification is an added advantage

We are seeking a compassionate, detail-oriented Staff Nurse (Dialysis) to join our team and provide exceptional care to our dialysis patients.

Job description

• Educating patient about their disease and its treatment.
• Overseeing the dialysis treatment from start to finish.
• Evaluating patient’s reaction to the dialysis treatment and medications
• Monitor and evaluate nursing process and ensure the nursing care plan is carried out.
• Ensuring completion of all competencies and orientation checklist within stipulated time frame.

Qualification

• Diploma/Degree in Nursing
• Valid Annual Practicing Certificate
• Registered with Malaysian Nursing Board
• 1-3 years of clinical/ nursing experience in related fields 
• Post basic certification/ Degree certification is an added advantage
• Knowledge in handling Dialysis machine, RO portable and RO Treatment system is an added advantage.

We are seeking a skilled, detail-oriented Staff Nurse (Chemo Day Ward) to join our team and contribute to our high standards of patient care.

Operational Management:

• Performing and carried out nurse care services as per standard operating procedures and policies. 
• Anticipating potential risk and execute appropriate action to ensure safe environment.           
• Demonstrating operational knowledge of nursing procedure applicable to area of assignment. 
• Assuming leadership role for others to prepare and assist them with their responsibilities in the unit.

Quality and Customer Service:

• Ensuring completion of all competencies and orientation checklist within stipulated time frame.
• Addressing customer’s complaints promptly.
• Exceeding set standards and quality in nursing care rendered.
• Attend in-service programs organized by the hospital and keep nursing knowledge and skills up to date.

Qualification & Requirements:

• Possess Degree/Diploma in Nursing
• Advance Diploma or Post Basic Certificate in Oncology
• Registered Nurse with a valid license with Malaysia Nursing Board.
• Valid Annual Practicing Certificate
• 2 years experience and above with experience of Oncology Services

We are seeking compassionate, detail-oriented Clinic Assistants to join our team and help us enhance our patient care services. Come join us as Sunwayians and join us in creating differences. 

Fresh graduates, SPM leavers and experienced talents are welcome to apply!

Tasks & responsibilities

• Handling, tracing and tracking medical records of patient in clinic to/from the Medical Record Department/counter prior/after the clinic session
• Maintain confidentiality and safety of all patients’ records
• Take and record height and weight, temperature/ blood pressure or urine dipsticks of patients in the Outpatient notes.
• Coordinate patient to other departments for diagnostic tests, lab investigations or admission if necessary.
• Chaperon doctor on clinical treatments or procedure.
• Ensure appropriate forms such as lab forms, charge forms etc are filled up as ordered by Doctor and checked correct patient identifications as per hospital policy.

Qualifications & experience

• SPM graduate
• Has experience in similar or other administrative or hospitality type of jobs.
• 5.5 days work and follow clinic operation hours
• Interact respectfully with patients, including those with impaired cognition.
• Good verbal and written English language and Bahasa Malaysia, sufficient to perform required tasks. Multi- lingual will be an advantage.

We are seeking a skilled, detail-oriented Staff Nurse (Intensive Care Unit) to join our team and contribute to our high standards of patient care.

Operational Management:

• Performing and carried out nurse care services as per standard operating procedures and policies. 
• Anticipating potential risk and execute appropriate action to ensure safe environment.           
• Demonstrating operational knowledge of nursing procedure applicable to area of assignment. 
• Assuming leadership role for others to prepare and assist them with their responsibilities in the unit.

Quality and Customer Service:

• Ensuring completion of all competencies and orientation checklist within stipulated time frame.
• Addressing customer’s complaints promptly.
• Exceeding set standards and quality in nursing care rendered.
• Attend in-service programs organized by the hospital and keep nursing knowledge and skills up to date.

Qualification & Requirements:

• Possess Degree/Diploma in Nursing
• Registered Nurse with a valid license with Malaysia Nursing Board.
• Post basic certification is an added advantage
• Supervisory experience in an acute tertiary Health Care Facilities is an added advantage.
• Strong leadership and communication skills.
• Ability to manage resources and ensure operational efficiency.
• Customer-focused with a commitment to quality care.

Job description

• Triaging and counselling on patient's genera! health condition and Wellness packages
• Assisting customers with health questionnaires.
• Assisting customers with appointment bookings.
• Assisting customers with rescheduling of appointments with doctors
• Ensuring completion of all competencies and orientation checklist within stipulated time frame.

Qualification

• Diploma/Degree in Nursing
• Valid Annual Practicing Certificate
• Registered with Malaysian Nursing Board
• Fresh graduates or experience as a nurse providing perioperative care.
• Post basic certification / Degree certification is an added advantage.

We are seeking a compassionate, skilled Staff Nurse (Midwife) to join our team and provide exceptional care for our maternity patients.

Job description

• Anticipating potential risk and execute appropriate action to ensure safe environment.
• To perform initial examination and continuous monitoring on the expected mother and be responsible for the delivery of safe, effective, efficient nursing care and therapeutic treatment as instructed during labour and delivery.
• To care and assist the mother during labour and to monitor the fetus in utero by the appropriate clinical and technical means
• To conduct delivery in emergency situations.
• Ensuring completion of all competencies and orientation checklist within stipulated time frame.

Qualification

• Possess Diploma/Degree in Nursing
• Candidate with Post basic certificate / Advance diploma in Midwifery is preferred
• Registered with Malaysian Nursing Board with valid Annual Practicing Certificate

Job Descriptions

1. Provide safe and efficient clinical pharmacy service to the area(s) assigned to meet patient needs:

• Ensure clinical appropriateness and monitoring of drug treatments, including efficacy, adverse effects, drug interactions, compatibility. 
• Provide recommendations for therapy continuation or modifications to the attending physicians. 
• Participate in patient care rounds and consult with healthcare providers to ensure most effective use of drug therapies.
• Provide medication history taking, reconciliation and counselling services.
• Coordinate efficient discharge planning (e.g. timely organisation of take home medications, discharge counseling for identified patients, etc.).
• Provide high-quality medicine information.
• Serve as a key player in multidisciplinary teams.
• Educate patients/families/caregivers as needed.
   

2. Participate in hospital formulary management process:

• Participate in evaluation and sharing of New Drug Request (NDR).
• Engage in Drug Use Evaluation (DUE) especially on new drugs introduced to the department within 6 months, to improve quality, patient and drug safety and/or cost-effectiveness
   

3. Support provision of hospital medicine information and clinical-related training to enhance staff competency:

• Participate in updating educational materials, in-house references, pharmacy bulletins and clinical information for both internal and external audiences in timely manner.
• Support the adverse drug reaction reporting system, analyse reporting trends and provide suggestions to the Pharmacy and Therapeutics
• Committee (P&T) for improvement initiatives. 
  Provide education and training to healthcare professionals, including pharmacy staff, nurses and allied health professionals

Qualifications & Experience

• Recognized Degree in Pharmacy by the Malaysian Pharmacy Board.
• Candidate with clinical pharmacy experience is prioritized.
• Minimum 2 years' experience in hospital pharmacy setting 
• Current registration as a practicing pharmacist with the Malaysian Pharmacy Board

Job Descriptions

1. Ensure all prescriptions are accurately dispensed to the correct patient at all time

• Check all medications supplied are according to the prescription with accurate labels and correct physical medications
• Review appropriateness of prescription and verify with prescriber if necessary. Seek advice from pharmacist where required
• Counsel patient on proper medication administration & technique (where applicable) and advise on appropriate storage condition
• Provide alternatives or suggestions on medication treatment where appropriate
• Provide basic medicine information e.g. indication, dosage, adverse effects, method of administration, etc.

2. Ensure medications are stored according to recommended conditions to maintain efficacy and quality

• Adhere to recommended storage requirements when handling medication in the pharmacy at all times

3. Accurate documentation to ensure compliance to regulatory requirements and accreditation standards

• Document all daily transactions completely and accurately in the required manner e.g. Poison Register, Dangerous Drug Register, Psychotropic Drug Register, Codeine & Pseudoephedrine Register, in accordance to regulatory requirements and accreditation standards.

4. Ensure quality and sterility of medication

• Adhere and prepare formulation in accordance to Good Manufacturing Practice e.g. wearing of Personal Protective Equipment during manufacturing.
• Perform cytotoxic drug reconstitution using aseptic technique in accordance to procedure.

5. Ensure all ward stocks are accurately supplied to wards and departments

• Prepare and supply all ward stocks according to requirements.

6. Ensure standards & customers' expectations are met

7.Perform any other duties assigned to meet company and department goals and objectives

Qualifications & Experience

• Diploma in Pharmacy from a recognized institution, or certificate of dispensing/relevant certificate from a recognized institution
• Experience in hospital pharmacy is an advantage. Fresh graduates may also be considered

CORE DUTIES AND RESPONSIBILIES

1. Clinical Function:

• Competent and efficient in conducting laboratory testing that provides crucial information for detecting, diagnosing, treating, and monitoring diseases.
• Adhere to and execute tasks according to the hospital’s and laboratory’s policies and procedures. 

2. Administrative Function: 

• Ensure that inventory control is properly implemented, i.e. to ensure items received do not have short expiry dates, notify immediate superiors on shortage of supplies, monitor stock inventory record.
• Perform quality control, institute preventive maintenance of equipment, and ensure policies and procedures are followed so that test performances are at an acceptable level and standard in accordance to Laboratory MS ISO 15189 Quality Manual. 
• Perform and monitor daily quality control (QC) of the tests, institute corrective and preventive maintenance of equipment and ensure policies and procedures are followed 
• Perform or carry out laboratory testing and tasks according to laboratory’s policies and procedures
   

QUALIFICATIONS & REQUIREMENS  

• Bachelor of Bioscience Medical or; Bachelor of Biomedical Science, recognized by the Government of Malaysia.
• Basic Good Laboratory Practices (GLP).
• Excellent communications skills, compassionate.
• Effective decision-making and problem-solving skills.
• Demonstrate high initiative and work independently towards achieving goals and objectives competently